Shipping & Delivery Policy

1. NFC cards from Fastap

• Where we ship: anywhere in India with a valid PIN code.
• Charges: shipping is included in the price shown at checkout. There is no extra delivery charge.
• Dispatch: cards are printed and dispatched within 2-4 working days of payment. Custom designs may take longer, and we will tell you if so.
• Delivery: most orders arrive within 7-10 working days of payment. Remote areas can take a few days more.
• Tracking: when your order ships we e-mail the courier name and tracking number. You can also follow it from My Orders or the order tracking page with your order number.
• Digital card: your digital card is live as soon as you finish your profile; you don't need to wait for the physical card.

2. Delivery problems

• Please check your delivery address and phone number before paying. If the courier cannot deliver because of a wrong address or no one being available, re-shipping may be charged.
• If the package looks tampered with or damaged, refuse it or take photos, and tell us within 7 days of delivery. We will replace the card under our Refund & Cancellation Policy.
• If your order has not arrived within the delivery time above, contact us with your order number and we will trace it.

3. Marketplace orders

• Physical products on the marketplace are shipped by the seller. The seller's shipping time and charges are shown on the product page.
• You receive an e-mail with the courier and tracking number when the seller ships, and another when the order is delivered.
• Digital products are delivered instantly after payment through a secure download link sent by e-mail and shown on your order page.
• Services are not shipped; the seller contacts you to arrange them.