These terms are an agreement between you and Fastap ("Fastap", "we"). By creating an account, publishing a card, placing an order, making a booking or selling on Fastap, you agree to them together with our Privacy Policy, Refund & Cancellation and Shipping & Delivery policies.
1. Eligibility and accounts
- You must be at least 18 years old and able to enter into a contract under Indian law.
- Give correct details and keep your password secret. You are responsible for activity on your account.
- A business account must be opened by someone authorised to act for that business.
2. Your digital card
- You own the content you publish and give us the right to host and display it so your card works.
- You are responsible for what your card says, including claims about qualifications, prices and offers, and for holding any licence your profession requires.
- Your card link can be changed once; the old link will redirect to the new one.
3. Things you must not do
- Publish anything unlawful, misleading, obscene, defamatory, hateful, or that infringes someone else's rights.
- Impersonate another person or business, or collect visitors' data for purposes they did not agree to.
- Send spam through enquiry or booking forms, or try to break, overload or scrape the platform.
- Sell prohibited or restricted goods and services on the marketplace.
We may remove content, block a card or close an account that breaks these terms, and we will tell you why.
4. NFC cards bought from Fastap
- Prices are in Indian rupees and include GST as shown at checkout.
- Cards are printed with the details you provide; please check spelling before paying.
- Delivery, cancellation and refunds follow the Shipping & Delivery and Refund & Cancellation policies.
5. Marketplace
- Fastap runs the marketplace as an intermediary. The seller is the one selling to you and is responsible for the product or service, its description, quality, delivery, warranty and tax invoice.
- Sellers must complete KYC before they can sell or receive payouts, and must follow all applicable laws.
- Sellers pay a commission and platform fees as shown in their dashboard. Payouts are made to the verified bank account after the holding period, less fees and any tax we are required to deduct or collect (TCS/TDS).
- Each seller's name and contact details are shown on their store and order pages.
6. Bookings and enquiries
Bookings and enquiries made through a card are between the visitor and the card owner. Fastap passes on the request, confirmations and reminders but does not provide the underlying service. Cancellation rules and any fees are set by the card owner; visitors can cancel or reschedule from the link in their confirmation e-mail until the cut-off shown.
7. Payments
Online payments are handled by our payment partners. An order is confirmed only after the payment partner confirms the payment. If money is debited but the payment is not confirmed, it is refunded by the payment partner or confirmed automatically once they settle it.
8. Intellectual property
The Fastap name, logo, designs, themes and software belong to us. You may not copy or reuse them outside your own card.
9. Liability
We provide the platform with reasonable care but do not guarantee it will always be available or error-free. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for the acts of card owners, sellers or visitors, or for losses we could not reasonably foresee.
10. Indemnity
You agree to compensate us for claims arising from your content, your sales or your breach of these terms.
11. Ending your use
You can delete your account at any time from your dashboard. We may suspend or close accounts that break these terms or the law.
12. Law and disputes
These terms are governed by the laws of India. Disputes will be heard by the courts at Jaipur, without affecting your rights as a consumer under the Consumer Protection Act, 2019.
13. Changes
We may update these terms and will post the new version here with the date above. Continuing to use Fastap after a change means you accept it.
Contact and grievance officer
Fastap
Support: [email protected]
Complaints, privacy requests and grievances go to our Grievance Officer at [email protected] . We acknowledge a complaint within 48 hours and resolve it within 30 days of receipt.